Never Let Another Repair Call Go to Voicemail.
Twilight answers missed shop calls, gathers the vehicle and repair issue, and emails your team a ready-to-call lead.
Missed Call Loss Calculator
Calculate how much revenue leaves your shop when missed callers would otherwise reach voicemail.
Based on a standard 20% caller conversion rate. A single Twilight Agent stops this leak instantly.
The Missed-Call Safety Net
No new hardware or phone lines required. We utilize "Conditional Forwarding"—a standard feature already built into your current phone provider.
Map Your Shop Profile
Tell us your standard hourly labor rate, diagnostic charge, and service specialties. Our engineers custom-build your AI to accurately represent your facility.
Voicemail Replacement
Your shop phone rings normally. If your team doesn't answer—because they are at lunch, under a lift, or on another line—Twilight answers in place of voicemail and begins gathering the repair details.
Recover Missed Revenue
The AI answers instantly, qualifies the vehicle symptoms, and drops an urgent lead alert into your inbox so you can book the job the moment your hands are clean.
Built Specifically for Automotive Repair Operations
Unlike generic virtual receptionists, Twilight Agents speaks mechanic fluently.
🔧 Custom Labor & Diagnostic Quotes
Automatically quotes your correct shop fees so callers get fast, confident upfront answers.
📧 Instant Email Lead Dispatch
As soon as a call ends, an intake ticket with vehicle year, make, model, and symptoms lands in your inbox.
🌙 24/7 Missed-Call Coverage
Answers missed calls during the lunch rush, when techs are busy, overnight, and on weekends—so callers never reach dead voicemail.
🗣️ Human-Grade Conversation Quality
Built with sub-second voice response time—customers won't experience robotic pauses or unnatural delays.
🚀 Live Transfer to Service Desk
If an urgent customer call needs human intervention, the AI can patch the caller through directly to your front desk.
📊 Weekly Saved Revenue Reports
Track your recovered calls, captured jobs, and estimated saved ticket revenue directly from your dashboard.
Simple, Transparent Pricing
Pay only a one-time $75 White-Glove Integration & Mapping (setup) Fee today. Your first 30 days of routing are included completely free.
The Safety Net
For shops that want every missed call handled 24/7.
- 24/7 Missed-Call AI Reception
- Custom Diagnostic & Labor Quotes
- Instant Email Lead Dispatch
- Weekly Saved Revenue Reports
24/7 Priority Coverage
For high-volume bays that also need emergency live-transfer options.
- Everything in Safety Net
- After-Hours Lead Intake
- Live Emergency Call Transfer
- Priority Voice Latency
Multi-Bay Enterprise
Heavy diesel & multi-location repair operations.
- Fleet / Commercial Intake Rules
- Multi-Location Call Routing
- Custom CRM / Management Integration
- Dedicated Technical Account Lead
How to Activate Your Safety Net
Your shop phone rings first. When a caller would normally reach voicemail, Twilight answers instead—24 hours a day, 7 days a week.
1. VoIP (Comcast, RingCentral)
Log in to your provider's online portal. Go to Settings > Call Routing. Set the route for unanswered calls to your dedicated Twilight Agents number so the AI answers instead of voicemail.
2. Landline (AT&T, Verizon)
Ask your carrier to route unanswered calls to your dedicated Twilight Agents number instead of voicemail. We will provide the number and help you confirm the routing is working.
3. Cellular (Mobile Work Phones)
Go to your phone's Settings > Phone > Call Forwarding. If your device supports forwarding unanswered calls, enter your Twilight Agents number. We will help you test the final setup.
Frequently Asked Questions
Everything you need to know about setting up your AI voice safety net.
How does Twilight replace voicemail on my shop line?
Your shop phone rings normally. If no one answers, the call follows the route where voicemail would normally take over. Twilight answers there instead, gathers the caller's repair details, and sends your team a ready-to-call lead. Once activated, it is available 24/7.
What is the $75 White-Glove Integration & Mapping (setup) Fee?
The $75 fee covers our engineering team custom-mapping your labor rates, diagnostic fees, and advisor persona, provisioning your dedicated routing line, and fully covering your first 30 days of call routing.
When does my monthly subscription begin?
You only pay the $75 setup fee at checkout today. Your chosen plan ($297, $497, or $897) does not charge until Day 31. You can test and recover revenue for 30 full days risk-free.
Can the AI answer multiple calls simultaneously?
Yes. Unlike a human receptionist, your AI agent can handle unlimited concurrent incoming calls without putting anyone on hold or sending potential repair jobs to voicemail.
What happens if a customer asks a complex question?
If a caller asks something outside your configured parameters or requests a human, the agent can live-transfer the call to your mobile desk or record full vehicle details and dispatch an instant lead alert.
How fast will my agent be up and running?
Once you submit your shop profile and complete checkout, our team provisions, tests, and deploys your custom voice safety net within 24 hours.